Rights and Responsibilities

It is your right as a Participant to:

  • Be treated with respect, privacy and dignity regardless of race, sex, creed, nationality or disability.
  • Be involved in the planning, process and access to services from InclusivED, taking into account your religious and cultural beliefs.
  • Be informed about InclusivED’s services.
  • Nominate a person to speak on your behalf if you are unable to do so.
  • Decline to give permission for anyone other than InclusivED to have access to your information.
  • Decline to participate in teaching, workshops or research activities.
  • Consent to or refuse any service offered by InclusivED.
  • Make a complaint about any aspect of service offered by InclusivED.
  • Have your personal information treated in a confidential manner.
  • Access your personal information or delete your personal information kept by InclusivED.

These rights can be achieved by:

  • Discussing any matter with InclusivED in an honest, open and professional manner by asking questions, seeking clarification and requesting for information in regards to matters that concern you.
  • Bringing any matter of concern to the attention of the Principal Consultant at any time.
  • Contacting the Disability Services Commissioner (www.odsc.vic.gov.au) on 1300 728 187 if you are unhappy with InclusivED’s service.

Your Responsibility as a Participant is to:

  • Treat InclusivED’s staff with respect, privacy and dignity regardless of race, sex, creed or nationality or cultural background.
  • To provide accurate and complete information so that care and support provided is at its best, taking your needs and specific requirements into consideration.
  • Keep InclusivED informed of any changes to circumstances that may impact on the support provided.
  • Inform InclusivED of any particular requirements relating to your ethnic, cultural or religious beliefs.
  • To understand that there may be a reason why InclusivED may be unable to provide a service at a particular time, day or date.
  • Respect InclusivED’s property, policies and procedures.
  • Finalise all accounts within the due dates for payments.
  • Provide regular feedback about InclusivED’s service.

Some important Organisations for information and help:

Office of the Public Advocate
Level 1, 204 Lygon Street
Carlton, Victoria 3053
Tel No: 1300 309 337
www.publicadvocate.vic.gov.au

Victorian Equal Opportunity and Human rights Commission
Level 3, 204 Lygon Street
Carlton, Victoria 3053
Tel No: 1300 891 848
www.humanrightscommission.vic.gov.au